Connect SolarWinds Without Constraints

The SolarWinds connector authenticates via API tokens and OAuth, providing secure, rate-limit-aware access to pipelines, metrics and alert streams. Connecting SolarWinds with ITSM and communication platforms enables fully automated incident management workflows that run from detection through to ticket creation, escalation and resolution, without any manual handoffs.

SolarWinds integration capabilities

• →Bi-directional sync for nodes, interfaces, applications, custom properties, groups, alerts, reports, templates, views, dashboards and Orion accounts.
• →Extract and manage monitoring data, performance metrics, node inventory and alert history.
• →Automate workflows with real-time node status changes, interface availability and alert triggers.
• →Visual flow builder and pro-code support for advanced customisation.
• →Flexible deployment options: cloud, on-prem, hybrid and air-gapped environments.
• →Compatibility with multi-node and multi-region deployments.

These capabilities allow engineering and operations teams to connect observability data with the rest of the enterprise, ensuring that alerts, incidents and performance metrics reach the right systems and people automatically. IntelliPaaS normalises data from multiple monitoring sources and routes it through configurable business logic, enabling consistent, rule-based incident response.

Common integration scenarios

• →Extract monitoring data, performance metrics, node inventory and alert history for external reporting and analytics.
• →Sync node inventory, device discovery results and custom properties with external CMDB and asset management systems.
• →Post node status changes, alert escalations and custom property updates to external ticketing and ITSM platforms.
• →Sync alert acknowledgements and remediation actions from external systems back into SolarWinds.
• →Retrieve and sync application performance metrics for dashboard and analytics integration.

These scenarios are essential for engineering organisations adopting site reliability engineering practices, where reducing mean time to detect and mean time to resolve depends on tight integration between monitoring, incident management and communication systems. IntelliPaaS enables alert correlation, enrichment and routing at the platform level, reducing noise and ensuring that incidents reach the right responders instantly.

Deployment & security

Flexible deployment is essential for organisations operating in regulated industries or jurisdictions with strict data residency requirements. IntelliPaaS supports private cloud and on-premise deployments with full regional data sovereignty, ensuring that SolarWinds integration data never leaves your designated infrastructure boundaries. All deployment modes receive the same feature set, connector library and support tier, with no capability trade-offs based on deployment choice.

Frequently connected apps

ServiceNowJiraSalesforceAzure DevOpsMicrosoft Azure Data LakeGoogle Workspace (Gmail Drive Calendar)BMC Digital Workplace (DWP)PagerDutyBigCommerceShopify